MAKING A CASE FOR PUBLIC TOILETS

Toilets are a basic human necessity but a staggering number of people do not have safe and reliable access to them. In cities, urban slums and a large floating and migratory population have intensified the strain on already inadequate sanitation resources. Indeed, poor public and community toilet services are one of the most visible symptoms of inadequate urban sanitation services in India. Providing access to public and community toilets is a critical aspect to clean, healthy and safe cities. To help support this, GIZ and its partners have developed the Public Toilet Management (PTM) process (Figure) to guide cities in planning, building and sustaining public toilets (Public and community toilets summarized as public toilets for ease of communication). Most often, public toilet models fail in their operations and management after a couple of years due to shortcomings in one or a combination of the planning, financing, operations and management of the public toilets. There is a need to shift focus from asset creation to service delivery. The PTM process elaborates on how to do this. The 5 process steps highlight key focus areas, steps and tools to guide cities and other stakeholders toward improved public toilet management.

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Why Public Toilets

A total of 6% of urban households do not have toilets at home and large floating and migratory population depends on public toilet facilities.

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PTM Process

The entire PTM Process consists of 5 steps – Demand & Supply Assessment, Planning & Strategy, Implementation, Monitoring & Sustainability.

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Focal Areas

The most important focal areas for each process step have been identified and elaborated to guide cities in improving their public toilet management.

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City Interventions

At the city level, the Sanitation Programme is supporting the cities of Tirupati and Shimla to improve their public toilet facilities and services.

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Toolbox

A collection of tools and reference material for each process step and focal area of the Public Toilet Management process is available for download.

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About The Project

The project, Support to National Urban Sanitation Policy (SNUSP) – II, seeks to support the Indian government in the implementation of its sanitation improvement schemes and missions such as National Urban Sanitation Policy (NUSP).

Get In Touch

  • Support to the National Urban Sanitation Policy (SNUSP) Project II, Deutsche Gesellschaft fuer Internationale Zusammenarbeit (GIZ) GmbH, 2nd Floor, B-5/2, Safdarjung Enclave, New Delhi - 110029.
  • +91-11-4949 5353
  • +91-11-4949 5391
  • dirk.walther[at]giz.de

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